Privacy Policy

Personal Information

We collect personal information that you provide directly to us, including but not limited to: name, email address, phone number, postal address, Emirates ID, passport information, and payment details when you use our services.

Property Information

When you list a property or request a valuation, we collect property details, location information, images, and other relevant property data.

Usage Information

We automatically collect information about how you interact with our website, including IP address, browser type, device information, pages visited, time spent on pages, and referring URLs.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and personalize content. For more details, please see our Cookie Policy.

Service Provision

To provide, maintain, and improve our real estate services, including property listings, valuations, property management, and customer support.

Communication

To communicate with you about your inquiries, property listings, transactions, and to send you marketing communications (with your consent).

Legal Compliance

To comply with applicable laws, regulations, and legal processes, including RERA (Real Estate Regulatory Agency) requirements in Dubai.

Business Operations

To analyze usage patterns, conduct research, prevent fraud, and improve our services and user experience.

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analytics, email delivery, and hosting services.

Business Partners

We may share information with trusted business partners, including developers, property owners, and other real estate professionals, to facilitate property transactions.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, including to comply with RERA regulations and Dubai Land Department requirements.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

International Transfers

Your information may be transferred to and processed in countries other than the UAE. We ensure appropriate safeguards are in place to protect your data.